Privacy Policy
Last updated: June 14, 2026
1. Introduction
Welcome to Karim Wahid IGCSE ICT & CS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
Personal Information: When you register for an account, we collect your name, phone number, and/or email address.
Educational Data: We collect information about your learning progress, quiz scores, homework submissions, and course enrollments.
Device Information: We may collect device identifiers, operating system information, and push notification tokens to provide our services.
Usage Data: We collect information about how you interact with our app, including pages visited, features used, and time spent on the platform.
Camera and File Uploads: When you use the camera or file upload feature to submit homework, the captured images or selected files are uploaded to our servers and stored securely. We do not access your camera or files without your explicit permission.
3. How We Use Your Information
- To provide and maintain our educational services
- To track your learning progress and provide personalised recommendations
- To send you important notifications about assignments, grades, and updates
- To communicate with you about your account and respond to enquiries
- To improve our services and develop new features
- To ensure the security and integrity of our platform
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with teachers and administrators (to facilitate the educational process), parents/guardians (for minor students), service providers (including Supabase for database hosting/authentication and Hostinger for website hosting), and where required by law.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction, including encrypted data transmission, secure authentication, and access controls.
6. Data Retention
We retain your personal information and educational data for the duration of your enrolment plus two (2) academic years. You may request earlier deletion of your data at any time by contacting us.
7. Your Rights
- Access your personal information held by us
- Correct any inaccurate or incomplete data
- Request deletion of your account and associated data
- Opt out of push notifications at any time
- Export your data in a portable format
- Withdraw consent for data processing
See our Account and Data Deletion page for step-by-step instructions on deleting your account and data.
8. Children's Privacy
Our services are designed for students aged 14 to 18 (IGCSE level). We collect only the minimum information necessary, do not display advertising or engage in behavioural profiling, and parents or guardians may contact us at any time to review, update, or request deletion of their child's information.
9. Push Notifications
We may send push notifications for educational reminders, assignment deadlines, grade updates, and important announcements. You can disable push notifications at any time through your device settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy within the app and updating the "Last updated" date above.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy:
- WhatsApp: +20 100 333 5612
- Email: enroll@ict-karimwahid.com
- Website: ict-karimwahid.com
- Through the in-app Support feature